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Warranty

Limited Warranty

Please note that any warranty services or questions must be accompanied by the order number from the transaction through which the warranted product was purchased. The order number serves as your warranty number and must be retained. H S ANN LTD will offer no warranty service without this number.

H S ANN LTD provides a 30-Day Return Window (see returns policy) and the following limited warranty. This limited warranty extends only to the original purchaser and to specific products.

H S ANN LTD warrants this product and its parts against defects in materials or workmanship for 6 months to two years (please check product description for timeframe) from the original ship date. During this period, H S ANN LTD will repair or replace defective parts with new or reconditioned parts at H S ANN LTD’s option, without charge to you.

Shipping fees incurred from returns for defective products under-warranty service in the first 30-days will be paid by H S ANN LTD. All shipping fees both to and from H S ANN LTD following this 30-day period must be paid by the customer. All returns, both during the 30-day period must be affected via our returns policy and returns following the 30-day period, must be affected via the Procedures for Obtaining Warranty Service described below.

H S ANN LTD makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this product other than as set forth below. H S ANN LTD makes no warranty or representation, either express or implied, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.

Except as provided below, H S ANN LTD is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances shall H S ANN LTD be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.

The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.

Warranty Conditions

The above Limited Warranty is subject to the following conditions:

  1. This warranty extends only to products distributed and/or sold by H S ANN LTD. It is effective only if the products are purchased and operated in the USA (Within the USA including US 48 States, Alaska and Hawaii.), UK, GERMANY, SPAIN, ITALY and FRANCE.
  2. This warranty covers only normal use of the Product. H S ANN LTD shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) alteration by anyone other than an authorized H S ANN LTD representative; (iv) damages incurred through irresponsible use.
  3. You must retain your bill of sale or other proof of purchase to receive warranty service.
  4. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfilment of this warranty.
  5. Thirty-day Return Window does not include opened or damaged packaging, Any destruction of parts for example snipping off of Zips and similar damages that may be caused by the customer, special order merchandise and shipping and handling fees.