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FREE SHIPPING

On selected items.

FREE SHIPPING

On selected items.

BUY NOW PAY LATER

SELECT OPTION AT CHECKOUT

BUY NOW PAY LATER

SELECT OPTION AT CHECKOUT

PRE-ORDER AVAILABLE

ON OUT OF STOCK ITEMS.

PRE-ORDER AVAILABLE

ON OUT OF STOCK ITEMS.

Delivery Delivery

  1. Delivery 
  • We offer FREE delivery on  all orders over £50 (or its exchange rate equivalent in your local currency) and selected from the Sanggol® range.
  • Shipping for orders from the Sanggol® range and  below £50 (or its exchange rate equivalent in your local currency),  are charged based on item weight . Charges are  calculated at checkout. 
  • Standard delivery rate for 0 - 1kg for UK is £3.99 and from 1.001 - 5kg is charged at £6.99.
  • International customers may incure a reasonable additional delivery charge calculated based on your location.

    1. Delivery Tracking
    • Once we post your order, we will email you to let you know that your order is on its way. We will also provide a tracking ID for your order so you can follow its journey.
    • To track your item, click on the link we sent to you and entre the tracking ID as requested.

     

    1. Receipt and Signature
    • All deliveries must be received in person at the delivery address, and a signature may be required.
    • If an initial delivery attempt is unsuccessful, our delivery service provider will make at least 1 more attempt to deliver your parcel.
    • If your parcel remains undelivered despite our delivery service provider making at least 1 more attempt to deliver them, the delivery service provider may leave a card at your address, with instructions on how you may collect your products, including a time limit for collection.
    • In the event of a failure of delivery, your item may be returned to us.
    • We will not take responsibility for any missed delivery due to ‘no one present’ to receive or for returned items. You will be charged the postage cost of a returned item.

     

    1. Delivery Issues
    • If you experience any problems with your delivery, please contact us as soon as possible by responding to the order confirmation email or visiting our contact us page https://www.sanggol.co.uk/pages/contact-us
    • If our delivery service provider is unable to deliver your products, and such failure is due to you or a non-collection by you from our delivery service provider within the relevant time limit, we may agree to arrange for re-delivery of the products; however, we reserve the right to charge you for the actual costs of re-delivery, even where the initial delivery was free of charge.
    • Here are some examples of delivery failures.
      • you provided the wrong address for delivery.
      • there is a mistake in the delivery address that you provided.
      • the address for delivery is not reasonably accessible.
      • the address for delivery cannot safely be accessed. 
    1. Delivery 
    • We offer FREE delivery on  all orders over £50 (or its exchange rate equivalent in your local currency) and selected from the Sanggol® range.
    • Shipping for orders from the Sanggol® range and  below £50 (or its exchange rate equivalent in your local currency),  are charged based on item weight . Charges are  calculated at checkout. 
    • Standard delivery rate for 0 - 1kg for UK is £3.99 and from 1.001 - 5kg is charged at £6.99.
    • International customers may incure a reasonable additional delivery charge calculated based on your location.

      1. Delivery Tracking
      • Once we post your order, we will email you to let you know that your order is on its way. We will also provide a tracking ID for your order so you can follow its journey.
      • To track your item, click on the link we sent to you and entre the tracking ID as requested.

       

      1. Receipt and Signature
      • All deliveries must be received in person at the delivery address, and a signature may be required.
      • If an initial delivery attempt is unsuccessful, our delivery service provider will make at least 1 more attempt to deliver your parcel.
      • If your parcel remains undelivered despite our delivery service provider making at least 1 more attempt to deliver them, the delivery service provider may leave a card at your address, with instructions on how you may collect your products, including a time limit for collection.
      • In the event of a failure of delivery, your item may be returned to us.
      • We will not take responsibility for any missed delivery due to ‘no one present’ to receive or for returned items. You will be charged the postage cost of a returned item.

       

      1. Delivery Issues
      • If you experience any problems with your delivery, please contact us as soon as possible by responding to the order confirmation email or visiting our contact us page https://www.sanggol.co.uk/pages/contact-us
      • If our delivery service provider is unable to deliver your products, and such failure is due to you or a non-collection by you from our delivery service provider within the relevant time limit, we may agree to arrange for re-delivery of the products; however, we reserve the right to charge you for the actual costs of re-delivery, even where the initial delivery was free of charge.
      • Here are some examples of delivery failures.
        • you provided the wrong address for delivery.
        • there is a mistake in the delivery address that you provided.
        • the address for delivery is not reasonably accessible.
        • the address for delivery cannot safely be accessed. 
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